Cloud Nine Alliance offers an array of specialized solutions, including IT consulting and infrastructure support:

Cloud Migration

• Application and Data Migration to the cloud including modernization of on-premises Legacy HUD Technical Assistance Center (TAC) to Salesforce CRM on Salesforce Service and Salesforce Community Cloud.

• Database migration from Postgres to Azure SQL and migration of on-premises application to Azure at National Institutes of Health (NIH).

• Analysis and Planning working with COTS Vendors such as ESRI for migration to the cloud at HUD.

Knowledge Management and Discovery Services

• Implementation of knowledge base using Salesforce Service Cloud. Ability to search content using metadata.

• Understanding of the content search capabilities across Office 365 Products (Microsoft Teams, One Drive, Exchange Online, SharePoint Online) for eDiscovery

Configuration/Administration and Infrastructure Support

• Configuration of SharePoint Online sites and document libraries along with the appropriate permissions, content types and metadata

• Applying server OS and Software patches

• Acquiring software licenses from software vendors and performing server upgrades